+971-4-3425068

SAM WEB STUDIO
Website Designing Company Web Development Company India

Can An Order Be Made Without Using The Website?

You can get in touch with us by these way below:

  • Call
  • Call Back
  • Fill out a form and receive a call back from one of our dedicated account managers.
  • Live Chat
  • Email
  • Got a specific requirement or request?Email our team now and get a fast response

How long does it take for a representative to respond to my request ?

Genx representative will respond by phone or email within one business day of the request.

We can’t find a part that we are looking for on your website, is this all you carry?

The products listed on our website are in stock and are ready to be delivered/shipped same day. Please contact us with your request for any part that does not show on our website.

I have questions regarding a request for quote, how do I contact you

Email us at orders@genx.ae or call +971 4 (3425068)

Are all of your products new?

Yes, we only display and sell new products.

When will my order ship after I have placed an order online?

If you order on our site, then product is in stock and will usually ship same day. When the order ships a confirmation and tracking number will be sent to you.

Can you ship product internationally?

Yes, we ship internationally, but for that kindly send your requests to orders@genx.ae. As of now the website supports only UAE deliveries.

How do I request a Return Merchandise Authorization (RMA) number?

Contact orders@genx.ae and provide the following information: customer name, invoice number, serial number, if the box was opened or not, and the reason for return.

How do I apply for credit?

Email us at orders@genx.ae, reference Credit Application and we will send you a credit application form.

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SAM WEB STUDIO
Website Designing Company Web Development Company India